Return and Exchange Policy for udhaariwala.com
Thank you for shopping at Udhaariwala. This policy outlines our return and refund process. If you are not completely satisfied with your purchase, please review the following guidelines. Udhaariwala reserves the right to update this policy at any time.
Definitions
- Products: All goods and services available on udhaariwala.com.
- Customer: The end-user purchasing directly from our platform.
- Company: Referred to as “we,” “us,” or “our,” Udhaariwala operates udhaariwala.com.
- Orders: Your requests to purchase products from us.
- Website: Udhaariwala’s online platform, accessible at udhaariwala.com.
- You: The individual or legal entity using our services.
Udhaariwala Return & Refund Policy
We accept returns or exchanges only if the item is defective. If you receive a defective product, follow the steps below to process your return.
Return Policy Exceptions
- Only regular-priced items are eligible for a refund. Sale items are non-refundable.
- Solar Energy products: No refunds.
Return & Refund Process
1. Notify Us
Inform us within 15 days of receiving the defective product:
- Email: info@udhaariwala.com
We will review your request and respond with further instructions.
2. Ship the Item
If approved, return the product to the provided address. Customers bear the shipping costs and must use a reliable courier with tracking. Udhaariwala is not responsible for lost or damaged items in transit.
3. Inspection & Refund
Upon receiving the returned item, we will inspect it and notify you via email regarding the refund status. If approved, a refund will be issued to the original payment method. If an exchange is requested, the replacement item will be shipped within 24 hours of processing the return.
For inquiries, contact us at info@udhaariwala.com.
This policy was created using ReturnPolicy.com™’s return policy generator. Copyright © 2025 Udhaariwala.